Child Safety Standards Policy

1. Gruppz's Commitment to Child Safety

Gruppz has zero tolerance toward child sexual abuse material (CSAM), child sexual exploitation, grooming, and any content or conduct that puts minors at risk. This policy complies with Google Play's Child Safety Standards and with applicable Mexican legislation, including the General Law on the Rights of Children and Adolescents (LGDNNA), the Federal Criminal Code, and the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP).

2. Age Restriction

2.1 Minimum age

Access to Gruppz is restricted to persons aged 18 and over. The registration or use of the app by any minor is prohibited, without exception.

2.2 Age verification

To enforce this restriction, Gruppz applies the following mechanisms:

• Mandatory age confirmation during registration via date of birth.
• Automatic blocking of any registration with a date of birth indicating an age under 18.
• Identity verification will be requested through direct contact via official photo ID (INE, passport) in cases where there are indications that a user could be a minor.
• Automated detection systems that analyze profile photos, language, and behavior patterns to identify possible minor accounts.
• Immediate removal of any account where the presence of a minor is detected or suspected.

2.3 False age reporting

Any person who registers by falsifying their age will be permanently removed from the platform. If it is detected that an adult facilitated access to a minor, this will be reported to the competent authorities.

3. Prohibition of CSAM and Child Exploitation Content (CSAE)

3.1 Zero tolerance

Gruppz strictly prohibits:

• The creation, upload, storage, transmission, distribution, or solicitation of child sexual abuse material (CSAM).
• Any content that sexualizes, depicts, or promotes the exploitation of minors, including AI-generated images, drawings, animations, or text.
• Grooming, recruitment, coercion, or any attempt to contact, manipulate, or exploit minors for sexual or any other purposes.
• The promotion, glorification, or normalization of child abuse or exploitation.
• The exchange of information, links, or references that facilitate access to CSAM.

3.2 Detection and prevention

Gruppz implements the following mechanisms to prevent and detect CSAM:

• Automated image scanning using hashing technology (similar to PhotoDNA) that compares uploaded content against known CSAM databases.
• Human moderation of reports and content flagged by automated systems.
• Language analysis in chats and profiles to identify patterns associated with grooming or exploitation.
• Immediate reporting to the competent authorities and specialized organizations (NCMEC — National Center for Missing & Exploited Children, and the corresponding Mexican authorities).

4. In-App Reporting Mechanism

4.1 How to report

All Gruppz users can report content, profiles, or conduct that violate this policy directly from the application:

• Report button available on every user profile.
• Report button available in every chat conversation.
• Direct contact available in the Help and Support section.

4.2 Reporting categories

Users can specifically report:

• Suspicion of a minor on the platform.
• Sexual or exploitative content involving minors.
• Grooming or solicitation behavior.
• Harassment, abuse, or inappropriate conduct.
• Identity impersonation or fake profiles.
• Any other violation of community standards.

4.3 Response time

Gruppz commits to:

• Review all child safety reports within 24 hours of receipt.
• Take immediate action on any verified report, including content removal, account banning, and reporting to authorities.
• Notify the reporting user about the resolution of the case when appropriate.

4.4 Direct contact

5. Designated Point of Contact for Child Safety

Gruppz designates a Child Safety Officer responsible for:

• Receiving and processing all reports related to child safety.
• Coordinating with Mexican and international authorities as appropriate.
• Reporting CSAM incidents to NCMEC (CyberTipline) and to the Mexican Cyber Police.
• Overseeing compliance with this policy and updating it when necessary.

6. Legal Compliance and Cooperation with Authorities

Gruppz fully cooperates with the competent authorities in investigations related to child safety. This includes:

• Mandatory reporting of CSAM to NCMEC and to the Office of the Attorney General (FGR) of Mexico.
• Preservation of evidence in accordance with applicable law.
• Response to court orders and requests from national and international authorities.
• Compliance with Mexican laws, including:
  • General Law on the Rights of Children and Adolescents (LGDNNA).
  • Federal Criminal Code (articles relating to child pornography and human trafficking).
  • General Law to Prevent, Punish and Eradicate Crimes in Matters of Human Trafficking.
  • Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP).

7. Team Training

All staff at Gruppz Inc with access to moderation, support, or Gruppz systems receive periodic training on:

• Identification of CSAM and grooming behaviors.
• Internal and external reporting procedures.
• Confidential handling of sensitive information related to minors.
• Victim support and referral to specialized resources.

8. Disciplinary Actions

Any violation of this policy results in:

• Immediate and permanent removal of the offending account.
• Blocking of the device and IP address associated with the account.
• Reporting to the competent authorities when illegal activity is detected.
• Cooperation with legal investigations and disclosure of information in accordance with the law.

9. Resources for Victims and Families

If you or someone you know has been a victim of child exploitation, abuse, or any related crime, contact immediately:

10. Updates to This Policy

Gruppz reviews this policy at least annually or when there are regulatory or platform changes. Any modification will be published in the app and on the website with the date of the last update.

11. Contact

For questions, reports, or requests related to this policy: