Your privacy
is our priority

Gruppz is a dating application operated by Grupo Dremit SAPI de CV through Gruppz Inc.

For any questions about this Privacy Policy or the processing of your personal data, you can contact us through:

• Email: [email protected]
• Phone: 4423787482
• Address: Av. Tecnológico No. 118 Interior 102, Colonia San Ángel, C.P. 76030, Querétaro, Querétaro, Mexico

This Privacy Policy applies to all Gruppz users, including those who register, use the application, or interact with our services from any device or platform.

If any of our specific services requires its own privacy policy, it will be made available to you and will be the one that applies instead of this one.

In order to help you create meaningful connections, we need to collect certain information about you. Below, we explain what data we obtain and from which sources:

3.1 Information you provide to us

• When creating your account: name, phone number, email address, date of birth, gender, and interests.
• When completing your profile: photos, videos, personal description, sexual orientation (with your express consent), interests, and search preferences.
• When making purchases or subscriptions: payment information processed through secure platforms.
• When participating in surveys or market research: your opinions about our products and services.
• When communicating with us: support history, user reports, and any information you share with our team.

3.2 Information we generate from your use

• Access and login logs.
• In-app interactions: profiles you visit, likes you give, messages sent, and matches made.
• Device information: IP address, device type and model, operating system, unique identifiers.
• Approximate location data, if you grant us that permission.
• Information collected through cookies and similar technologies.

3.3 Information from third parties

• When you access Gruppz through a social media account (such as Facebook, Google, or Apple), we obtain certain basic profile information from that platform.
• When you connect other accounts or platforms to your Gruppz profile to enrich it.

We use the information collected for the following purposes:

• Providing the Gruppz service: creating and managing your account, showing you relevant profiles, and facilitating connections.
• Personalizing your experience: displaying content, profiles, and suggestions tailored to your preferences.
• Improving and developing our services: usage analysis, research, and development of new features.
• Security and fraud prevention: detecting, investigating, and combating illegal, abusive, or fraudulent activity.
• Communicating with you: sending notifications, updates, special offers, and important messages about your account.
• Advertising and marketing: presenting relevant ads inside and outside the platform, in accordance with your preferences.
• Legal compliance: meeting applicable legal and regulatory obligations.

5.1 Other users

Your profile information — such as your name, photos, description, and preferences — is visible to other Gruppz users. You control what information you display and can adjust your privacy settings at any time.

5.2 Service providers and partners

We work with third parties that help us operate, maintain, and improve Gruppz, such as payment processing providers, data analytics, advertising, technical support, and cloud services. These third parties only have access to the information necessary for their functions and are contractually obligated to protect it.

5.3 Corporate transactions

In the event of a merger, acquisition, sale of assets, or other corporate transaction, your information may be transferred as part of that operation. In that case, we will notify you in advance.

5.4 Authorities and legal compliance

We may disclose your information when required by law, court order, or when necessary to protect the rights, safety, or property of Gruppz, its users, or third parties.

5.5 With your consent

We may share your information with additional third parties when you have given your explicit consent to do so.

Gruppz's operation may involve processing your data on servers located outside of Mexico. When we carry out international transfers of personal data, we do so in accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations, using appropriate protection mechanisms, such as contractual transfer clauses.

Gruppz uses cookies and similar technologies to improve your experience, personalize content, analyze traffic, and serve relevant ads.

In accordance with the Federal Law on the Protection of Personal Data Held by Private Parties, you have the following rights regarding your personal data:

To exercise any of these rights, you may send us a request. We will respond within the timeframes established by law (maximum 20 business days). You may also file a complaint with the INAI if you believe your rights have been violated.

We retain your information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you delete your account, you will no longer be visible to other users. Accounts that have been inactive for more than two years may be automatically deleted.

Certain data may be retained for additional periods when necessary to resolve disputes, fulfill legal obligations, or protect our legitimate rights.

We implement appropriate technical, administrative, and physical measures to protect your personal information against unauthorized access, loss, alteration, or disclosure.

Gruppz is not intended for persons under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have collected data from a minor without the consent of their parents or guardians, we will take immediate steps to delete that information.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].

We may update this Privacy Policy periodically. When we make significant changes, we will notify you through the application or by email before they take effect.

Continued use of Gruppz after changes are published constitutes your acceptance of the updated Privacy Policy.

If you have any questions, comments, or requests related to this Privacy Policy or the processing of your personal data, please don't hesitate to contact us: